A cloud charging station management system: charge your own fleet - or take payments from drivers straight to your bank account

Yes. Every new account runs in the "Own fleet" mode: up to 3 stations are free, from the 4th ALL stations (including the first 3) are billed at a flat €0.0216 per kWh of actual charging. The invoice goes to you as the station owner and is paid from your prepaid balance in the portal - drivers pay nothing. Only people you invited can charge; outsiders have no access. If the balance runs out, only starting new sessions is blocked - the stations stay online and the data is kept. Portal and app updates are included, with no extra charges for new features.

You do. The payment is charged directly in your Stripe account, Stripe pays the funds out to your bank account on its usual schedule, and the receipt carries your name. The platform only creates payments on your behalf through Stripe Connect - it never sees or touches your money.

They are handled in your Stripe account, like for any online business: the platform never holds the money, so it cannot refund on its own. You issue a refund from your Stripe dashboard and it goes back to the driver's card; a chargeback (dispute) is answered in Stripe with the session data, and Stripe charges a dispute fee of €20 whether or not you win it.

It is withheld from each payment at the moment Stripe charges it: you receive the receipt amount minus 8%. Once a month you get a statement itemising the fee per session - a document for your bookkeeping, not a bill; nothing is debited from you separately.

Yes, the switch is automatic. While no Stripe account is connected, the "Own fleet" mode applies. Connect Stripe in the "Billing" section - new sessions are billed (8% per receipt) and the money is charged in your account. You can disconnect at any time - stations, data and session history are preserved.

Disconnect the Stripe account in the "Billing" section of the portal - payments through the platform stop immediately; your Stripe account and its history stay yours. No calls needed, no penalties.

Stripe Connect limits the platform to strictly defined operations on your account: creating payments, checking their status, issuing refunds. Your bank details, balance and Stripe settings are not accessible to us - Stripe's own dashboard shows you exactly what the platform does.

Any station speaking OCPP 1.5, 1.6 or 2.0.1: the platform talks the protocol, not a make - if your station supports one of these versions, it connects. Check the connection field names in your station's manual.

That is our primary scenario: a roadside café, a small hotel, a residential car park, a private owner with a wallbox. The terms do not depend on the number of stations, and onboarding takes the same time for one station as for thirty.

In most EU countries - yes, within the small-enterprise VAT exemption or as a registered sole trader; Stripe onboards individuals as well as companies. The income is declared under your country's income tax rules - the calculator says so explicitly and does not model it. Check the threshold and the registration your country requires.

Yes. One account can hold several organisations - convenient when stations belong to different legal entities. Corporate clients can get their own theme, logo and domain.

The driver's receipt is issued from your Stripe account in your name after every session. VAT follows your own status: the standard rate of your country if you are VAT registered, none if you are under the small-enterprise exemption. The platform is not a party to your tax reporting.

The ad-hoc QR payment page is exactly what AFIR (Regulation (EU) 2023/1804) asks for at publicly accessible points: pay with a common card without a contract or an app, see the price before charging. Whether your point counts as publicly accessible and which deadlines apply to its power class is a question for your national authority - the platform gives you the payment path. AFIR accepts the QR path for points below 50 kW; from 50 kW upwards the regulation requires a card terminal or contactless reader on the station itself, which the payment page does not replace.

In the portal, per station: per kilowatt-hour or per minute, waiting, idle and reservation fees, schedules by time of day and day of week. The driver sees the tariff before charging starts - in the app or on the QR payment page.

Yes. On most stations the OCPP server address is changed via the local web interface or an administrator RFID card. No firmware changes required.

Charging itself does not depend on the cloud - the station keeps working, and on most models OCPP messages are stored locally and delivered once the link is back. The portal shows the outage immediately: the offline status is real-time.

Software and payments are our territory: the station status is visible in real time, some problems are solved by a remote reboot from the OCPP Pro console, and a defect ticket moves through "Open → In progress → Resolved". Physical repair belongs to the manufacturer or your service company; we provide diagnostics that make the engineer's job easier.

The path of the money, and entry without managers. On most platforms revenue first lands on the platform's own account or internal balance and is paid out on a schedule, on top of a monthly fee per charging point; here the payment is charged in your Stripe account, and we are physically unable to hold the money. Onboarding is self-service, pricing is published, and neither the contract nor the prices hide behind "book a demo".